Become a Training Administrator at one of Mark Group's 14 locations around the UK

Training Administrator

Closing on Monday 20th February 2012

Salary	Location
£Competitive	Leicester

Job Description

THIS IS A TEMPORARY ROLE TO COVER MATERNITY LEAVE.

The Role

To provide full admin support to the training department, including organising training events and liaising with third parties and other organisations

Main Duties / Responsibilities

• Liaise with the Service Delivery and training teams to maximise training course attendance
• Liaise with the H&S department regarding new starter documentation and PPE
• Prepare training documents and handouts for use during training courses
• Prepare the Training Room
• Liaise with the Group Training Manager to review manage and maintain the training administration processes
• To assist with Academy Tours
• Order Training stationary supplies
• Liaise with the Group Training Manager to arrange accommodation and refreshment during training
• Create and distribute training records, certificates and joining instructions
• Deal with enquiries via email and post and telephone
• Update Spreadsheets and reports
• Process enrolment forms and expenses claims
• General Administration including photocopying, filing etc
• To provide excellent customer service to both internal and external customers
• Flexible approach to working hours
• Ensure all associated administration duties are carried out in line with company procedures
• Ensure that a professional and courteous approach is adopted at all times
• Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others
• And any other reasonable duties commensurate with the post, which may be allocated from time to time.

Requirements

Specification	Essential	Desirable
Work Experience e.g. previous experience required to do the job	Previous administration experience
Education & Qualification e.g. academic or professional qualifications	5 GCSE’s A – C or equivalent including English and Maths
Skills/Abilities e.g. analytical skills, computer skills	Computer skills including word, power point and excel Strong team working skills Ability to communicate effectively both with internal and external customers Excellent written and verbal communication skills The ability to work with minimal supervision Excellent attention to detail
Personal Details e.g. leadership, flexibility, teamworking	The ability to work with people from all levels Able to work as part of a team and under your own initiative
Other Circumstances Special conditions that apply to the job e.g. need to travel, work away from home etc.	Flexibility will be required with working hours